Big Brand Tires in Ventura can kiss my business goodbye. Technically,
they've never actually had my business, because the one time I went
there it was for the free flat repair. Free does not equal business, except in
the all important future business and good will way of looking at it. And a
year and a half ago, when they fixed my tire by plugging the hole the wayward
screw caused, I was so happy with the free service that I knew I'd go to them
for new tires, when that day came.
That day is not now. But the twit who waited on me this morning wanted it
to be. They must get a commission.
Yesterday, as I came out of the grocery store, I noticed that my rear tire
on the passenger side was very low. By the time I got home it was a few psi's
short of flat. My landlord, John, has many tools and handy things in his garage
and he put air in with his compressor. I thanked the universe for waiting till
I got home for this to happen, rather than having it go flat on the 405 or the
101, as I drove home from LA just the day before.
But this morning, when the jerk from Big Brand Tires looked at my tire, he
said, "We can't do anything to repair this. This tire is old. See these
cracks? This is very unsafe. See this crack here? (I did not) These tires are
over six years old and we can't repair any tire older than six years."
I told him that was strange, that this very shop had repaired a tire just a
year or so ago, and all my tires are older than six. He said, "Someone did you
a favor."
He then looked at the others and said that my two front tires were okay
(they are actually about the same age as the rear ones, with a difference of
less than 10,000 miles between them), but the two rear ones just had to be
replaced. And he could do it as "cheaply" as $190. plus tax.
I said, "Orrrrr, I can just have someone else fix my tire. Bah-bye."
I came home annoyed and dejected. I hate car issues. John stopped what he
was doing and told me to pull my car into the driveway (I park on the street,
usually) so he could take a look. He removed the tire and we saw what looked
like a nail embedded in it. Turned out to be a screw, broken off, but it looked
like a nail head.
We drove to Harbor Freight (in John's truck, not with my three-wheeled car)
so I could buy a tire plug kit, then he proceeded to fix it for me. That was
less than reassuring. First he couldn't get the screw out. It looked like he
was hurting my tire as he dug at it and tried to pry it up. He finally had to
unscrew it to get it out, rather than just pull. And the glue part didn't go as
it should have, since I guess you're supposed to have no air in the tire when
you apply it. We had air. The glue blew up and away and pretty much did
nothing it was meant to do. Then he stuck what looked like a corkscrew into the
hole, making it bigger. That seemed counterproductive. And finally he pushed
this gluey stick into the hole. It didn't go in easily or well or deeply. I
tried not to show the concern I was feeling. The screw was doing a better job
of keeping the air in my tire, as far as I could see.
Then he pumped the tire up to 50 psi, which had me expecting it to blow at
any moment. It didn't. He put it back on my car and we're now waiting and
hoping. I'm not sure about the 50 psi part. I mean, if the plug holds, then
don't I have to let air out somehow to get it back down to 32? And if it
doesn't hold...oh, man, I don't want to think about that.
I'll have to find someplace that doesn't want to sell me tires, who will
patch it, and hope that the six year "rule" that the creep at Big Brand Tires
talked about isn't a law here. I simply don't have a couple hundred bucks for
new tires, just because mine aren't teenagers anymore. Frankly a more mature
tire is preferable, I think. Yes, it has a few miles on it, but it's been
around, knows the road, and has proven it can roll with whatever I ask of it.
Also, it's paid for. So important.
The plug will hold. That's the positive thought I'm going to keep in my
mind. After all, the one from last year has held up just fine, right?
And I really do have good luck. The tire held up for the long drive to LA
and back, and I live with someone who was willing and able to help me fix it.
It's nice that John wanted to fix your tire. His repair jobs often remind me of my husband's, though. How's the tire feeling today?
ReplyDeleteI want to thank you, Mary Lou, for always posting your comment to the blog page, not just Facebook (or trying to, when Google is being difficult).
DeleteFingers crossed, knock on wood, the tire is still round. I only drove a couple of miles yesterday. I'll find out if it's going to hold up the next time I head to LA.
Good luck with your tire! I do hope you reduced the pressure from 50 psi. It will throw off the balance of your car and wear out the other tires faster. Best to keep them all the same psi.
ReplyDeleteI hate tire and car problems too. It always seems like such a waste of money.
Who knows what the psi is now, Nancy. I was trying to let air out gradually, using my cheap tire guage, and the guage literally blew apart. Little pieces parts had to be picked up from the road and yard. John came out with his supposedly better guage and said it was down to 28. At that point I sighed heavily and gave up.
DeleteTotally missed this blog...sorry. Michael uses those hairy plugs, and yes you have to increase the size of the hole to make them work. As far as the 50 psi...
ReplyDeleteYou are also cleaning the hole by running that file looking tool in the hole, giving the adhesive on the patch (that hairy string) fresh clean rubber to grip. Some shops take the tire up to a high pressure (50 psi or so) to make sure the bead is seated (in case the tire had been run on flat or with very low pressure and the bead become unseated and some think that it helps the patch also seal by forcing it against the hole. I've used those type patches with good luck and that is the type of patch we used at most gas stations I worked at. Best procedure is to take the tire part way off and put a radial tire (for a radial tire) patch on the inside after cleaning it but that takes a tire machine and time and most shops don't do that anymore that I know of... (But they should) Tire pressure will affect tire life and handling...balance not so much. Tires do age and one should not drive on "old" tires. To my mind old is somewhat variable as to tire condition and kind of driving and the weight of the car versus the size of the tire. But I would not do freeway driving on ten year old tires. If your tires are getting weather cracked and the rubber is getting hard it is time to end the relationship... Your life is worth more than a set of tires. Check your owners manual for tire pressure and it should be on your car somewhere, a lot of tire shops will check it free. Regards MGH
All the info is great. But, at the end of the day, there's no money for new tires. So my guardian angels will have to keep busy.
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